Our Story
Sri Lanka Insurance Corporation General Limited (SLIC General) proudly stands as the foremost state-owned insurer in Sri Lanka, upholding a pioneering legacy of financial stability and trust. With over sixty years of expertise, we have steadfastly safeguarded the nation’s future with an unwavering commitment to reliability.
Our Legacy
Recognised as the Most Invaluable General Insurance Brand in Sri Lanka SLIC General has guided individuals and businesses in achieving their insurance objectives, consistently adhering to the highest global standards. We provide peace of mind through our dedicated pursuit of excellence in insurance practices.
Customer-Centric Approach
At SLIC General, our customers are at the heart of everything we do. Recognising the significance you attach to safeguarding yourself, your business, and everything you value against unexpected loss or damage, we offer comprehensive and innovative insurance solutions to ensure optimal protection.
Comprehensive Insurance Solutions
Our dedicated and efficient team is ready to promptly address your insurance needs, assist with submissions, and ensure satisfactory settlements. We distinguish ourselves through a steadfast commitment to consistently providing the finest insurance products, both now and in the future.
Extensive Branch Network
We are pleased to share that we have expanded our reach to over 190 branches and customer service centres nationwide. This extensive branch network is a testament to our commitment to delivering accessible and personalised insurance services to individuals and businesses across Sri Lanka.
Our Commitment
Our commitment revolves around placing our customers at the centre of everything we undertake. We recognise the importance of protecting your assets and ensuring your peace of mind. Trust SLIC General to provide superior insurance solutions tailored to meet your needs, backed by a legacy of trust and reliability.
Quality Accreditations & Awards
Sri Lanka Insurance Corporation General Limited has been recognised for its commitment to quality and excellence through various prestigious awards and certifications, including:
Commendation Certificate for performance excellence under the Large Scale Service category at the National Quality Awards in 2017, 2028, 2019
Greenhouse Gas Certification in line with ISO standards (ISO 14064-1:2018), verified under ISO 14064-3:2019
ISO/IEC 27001:2013 – Information Security Management Systems (ISMS) accreditation
Endorsed as the Most Loved General Insurance Brand from 2018 to 2023 by LMD
Recognised as the Most Valued General Insurance Brand from 2018 to 2025 by Brand Finance.
ISO 9001:2015 – Quality Management System Certification
Fitch A+ Rating
Vision
To be the most trusted insurer, delivering the most reliable and comprehensive coverage to protect the nation.
Mission
To exceed the expectations of our clients by providing innovative, technically sound, customer-centered solutions at fair pricing, fostering financial security for all stakeholders.
Our Values
Our values are the beliefs and principles that guide how we work, treat people, and serve our customers.
MUTUAL TRUST & RESPECT
Respect all stakeholders equally, with fairness and dignity.
TOGETHERNESS
Work collaboratively, support one another, and build cohesive teams.
INTEGRITY & ETHICS
Uphold honesty, transparency, and strong moral character.
PROFESSIONAL COMMITMENT
Act responsibly and fairly in all interactions.
EXCELLENCE
Strive to exceed expectations and deliver superior outcomes.
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